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Why Choose Westshore? Because We Get You Paid!

 

 

Medical Billing   A/R Collections   WCAB Hearings



Medical Billing:

Medical Providers frequently call us because they know that “something’s wrong” with their current billing and collections. Often they say to us, “My income isn’t where it should be.”, or “My accounts receivables are mounting”, and there is a nagging suspicion that a significant amount of money is being permanently lost due to neglect and incompetence.

We understand the problem and we can fix it for you. Today.

Our goal for every medical practice is to achieve a DRAMATIC increase in your monthly collections within the first 90 days, and then continue to improve your income month after month. We do this by analyzing every aspect of your patient intake, UR and MPN protocols, documentation and reports, billing and collections, and aggressively tackling the needed changes to maximize your income.

Here are some actual Medical Billing results that we have achieved for our clients:

  • Hand Surgery Center: By correcting coding errors, and pursuing aggressive follow-up and collections on all late pays, denials and down codes, we increased the monthly income to a Hand Surgery Center by $50,000.00 a month.
  • Neurosurgeon:   We increased reimbursements of EMG, NCV and Consult reporting by 50%, and recoded surgical billing resulting in average 25% higher reimbursements.
  • Orthopedic Surgery:  By correcting surgery and medical legal coding, getting Department of Labor claims paid, meticulously appealing E/M down codes and short pays on medications, and aggressively collecting and litigating denied claims, we increased the MONTHLY income of a large Orthopedic practice by $75,000.00.
  • Chiropractic Practice:  By attention to supportive documentation and proactive, vigilant communication with claims examiners, we have increased the reimbursements for Functional Capacity Testing, Work Conditioning, P&S Reports and Personal Injury cases, resulting in overall $20,000 monthly increase for the practice.
  • Pain Management/Anesthesia: Through accurate billing and aggressive A/R collections, we have increased the overall annual revenues of a Pain Management practice by $100,000.00.

These are just a few examples of the many Medical Billing results that we routinely achieve for our clients. We can do the same for you. Call us today.

Accounts Receivables Collections:

Every practice has a stack of dusty files that the current receivables staff doesn’t know what to do with. Some practices even have a ROOMFULL of denied claims that they HOPE are being properly worked.

Guess what? If you aren’t seeing cash from these files, YOUR FILES ARE NOT BEING AGRESSIVELY WORKED! As your files age they rapidly lose their value.

Liens are dismissed, claims fall out of statute, and then it is game over. WCAB appearances are missed, or poorly handled, and you find out too late that your claims were permanently dismissed. Medicare claims are set aside and lost, and denied surgery bills are never pursued.

Workers’ Comp lien collection is a specialized type of collections that requires knowledge of the Labor Code, WCAB protocols, and lots of experience. Other A/R collections also demand precision, knowledge of the relevant laws and codes, and dogged pursuit.

If you are tired of waiting on your receivables, give us a call. We’ll turn the situation around and get the cash flowing again. Here are some actual Accounts Receivable collections results that we have achieved for our clients:

  • Surgery Center A/R: We collected over $250,000.00 in unpaid surgery center bills/liens within the first 60 days of receiving them.
  • AME’s, IME’s, QME’s:  We collected over $225,000.00, including penalties and interest, for medical-legal evaluations, within 7 months of receiving the accounts from the provider.
  • Neurosurgery:  We collected $194,000.00 in 2006-2009 Workers’ Comp liens within the first 90 days of beginning work. Many of these claims had been worked on for years by other companies but were never paid.
  • We collected $1,987,000.00 in Workers’ Comp denied and litigated cases for a bankruptcy trustee.
  • Pain Management and Anesthesia:  We collected $1,500,000.00 in Workers’ Comp liens, Health Insurance and PI cases for a Pain Management Physician for cases dating from 2001-2009.
  • Department of Labor:  By seeking retro-authorizations and knowing the DOL guidelines, we collected $69,000.00 for Ortho Shockwave services that had been previously completely denied.
  • Orthopedic Surgeon:  We collected $196,000.00 in 10 months for an Orthopedic Surgeon whose computer and files were lost, leaving him with no original ledgers or bills. The staff at Westshore worked from various sources to recreate old bills, locate missing Op reports and collect as many outstanding accounts as possible.
  • Blue Cross Neurosurgical Surgery:  We collected $27,000.00 for a surgery that had been previously billed to Aetna in 2009, but had never been paid. We corrected the coding and filed an appeal, resulting in payment in full for our client.
  • Chiropractic Lien:  We recently received an outstanding lien of $13,000.00, plus penalties and interest, which was paid in full at OMFS within 7 days of receiving the file.

These are just a few of the many collections results that we have been able to accomplish for our clients. We can do the same for you. Call us today.

WCAB Litigation:

Here are just a few of the cases we have litigated this year (2011) on behalf of our clients:

  • Chiropractic Lien:  We litigated a 2004 lien that was over $6,000.00 for chiropractic treatment. We attended six hearings at the Los Angeles WCAB on this lien, and then set it for trial to determine some compensability issues. The Judge found the chiropractic lien valid. SCIF filed two Petitions for Reconsideration and both petitions were denied. Finally, the lien was paid in full with penalties and interest.
  • Neurosurgical Lien:   We took a treatment lien of $11,000.00 to trial at Los Angeles WCAB and negotiated a $12,481.41 settlement.
  • QME Lien:  An unpaid 2005 QME lien of $3,750.00 was completely denied and we set for trail at Salinas WCAB. No lien had ever been filed, and there was no evidence that QME was ever previously served. We negotiated a settlement for this lien for $4,584.37 prior to trial.
  • Ortho Shockwave Lien: We litigated a $10,000.00 Ortho Shockwave lien at the Pomona WCAB. We were ultimately awarded $8,389.00, which was significantly over OMFS.
  • NCV Testing: We litigated an $11,000.00 lien for a Neurologist at the Los Angeles WCAB and resolved the lien for $9,000.00, which was $1,500.00 over OMFS.

We are experts at WCAB litigation. We can get your lien settled – even if others haven’t been able to do so. If you have outstanding liens, and you want them settled, call us today.

 

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